Selected Case Studies
Time and again, Bruno Ford has been asked to serve as a trusted partner to major global organizations. To learn more about other challenges they have helped clients successfully tackle, get in touch.

Client:

Global Accounting Firm

One of the world’s leading professional services firms.

Overview

Engaged to help develop 35 senior leaders and middle managers around effective decision making with a focus on high-pressure situations, prioritization, and reducing the impact of bias.

Challenge

The Business Process group had difficulty navigating the chaos that existed in the workplace across functions and at all levels of the organization.
1
Competing priorities in high-performance environment
2
Maintaining focus on correct priorities

Solution

Developed and facilitated a custom program to help participants make better decisions under pressure and communicate assertively in related scenarios.
1
Decision-Making, Reducing Bias, Assertive Communication
2
Capacity Building, Organization Effectiveness, Team Alignment

Client:

Global Skin Care Company

A Fortune 500 leader in high-end skin care manufacturing.

Overview

Engaged to help open shared services centers for HR, Legal, and Finance in a new market, and from a US-based HQ, source, recruit, and hire ~200 staff in the new region. The client needed an advisor who could project manage a local sourcing and recruitment firm and drive the interview and hiring process of all candidates, including senior leaders and individual contributors.

Challenge

Client wanted a consultant familiar with the culture and talent landscape of the developing region it planned to expand to.
1
Location for its shared services centers was cost prohibitive, on multiple levels, to the largest talent pools they hoped to hire.
2
Client’s recruitment timeline had to factor in the need to close gaps related to interview preparation and process on the part of local recruits and candidates.

Solution

Helped the client understand the inclusion and equity implications of global business decisions and approaches. Advised on what equitable hiring practices were necessary and how to implement them. Advised on how to operationalize equity frameworks related to accessibility and compensation for prospective hires.
1
Virtual Teams, Change Management, Project Management & Talent Acquisition
2
Recruitment, Equitable Hiring Practices, Decision-Making, Inclusion & Equity

Client:

Global Industrial Company

A multi billion-dollar company specializing in lightweight metals engineering and manufacturing for aerospace, automotive and commercial transportation.

Overview

Helped design processes and manage change for a global HR restructure; an HQ relocation; and related retention agreements, involuntary separations and outplacement services; as well as the audits and logistics necessary to onboard an incoming CEO and COO.

Challenge

In a culture known for exceptional levels of productivity, many high-performers felt they had to prioritize self-interest and job security amid restructuring and an HQ relocation.
1
In the two years leading up to and during the engagement, the organization lived through three permanent and interim CEOs and the ousting of one CEO.
2
A proxy fight with shareholders, a command-and-control leadership structure, and a climate of volatility and ambiguity.

Solution

A comprehensive organization assessment and a decision-making process related to the separation, retention, and out-of-state relocation of 60+ high-performing and high-potential executive and senior leaders and middle managers.
1
Decision-Making and Reducing Bias, Restructuring, Employee Retention, Change Management Communications
2
Organization Assessment, Project Management, Onboarding, Offboarding

FOUNDER'S VOLUNTEER INITIATIVE:

International Development Agency

An agency providing support services in agriculture, education, community development and health .

Overview

Helped a Ministry of Education in Central America implement a country-wide initiative to build capacity among university professors, primary and secondary school teachers, teachers in training, and administrators in the area of English-language education.

Challenge

Theory and methodology courses and rote learning were no longer enough to adequately prepare qualified English teachers in the region. Global learners and the education system demanded leaders with vision, broad world perspective, a sense of accountability, and the skills to impart each, but not enough leaders and educators were meeting the challenge.
1
Many English-language educators in the region had difficulty articulating the usefulness of world-language learning or the value of its application and operated with lower levels of confidence than their positions suggested.
2
Many English-language educators struggled to motivate students and didn’t see themselves as leaders or recognize the authority inherent in their roles as educators.

Solution

Bringing a leadership development focus to the English Language Education sector to contextualize and ground language programming in a specific and sustainable outcome. Conceptualized, designed and oversaw Leadership Development for Global Education (LDGE), a capacity-building program in 15+ institutions across Latin America.
1
International Development, Adult Learning, Instructional Design, Curriculum Development, International Education
2
Change Management, Capacity Building, Strategic Planning & Alignment, Succession Planning, Project Management, Sustainability

Client:

Financial Services Company

A Fortune 100 financial services organization providing retirement income to employees of academic, medical and cultural organizations.

Overview

Client offers formal leadership development to managers at various levels and three populations were under consideration for new programming. Engaged to help Talent Management assess their needs, inform strategy, and shape appropriate development methodologies and offerings.

Challenge

Providing a broad and cost-effective set of offerings in order to accommodate the potentially different needs and interests Generations of X, Y and Z.
1
Understanding the differences that may exist between Generations X, Y and Z in regard to workplace expectations and learning styles and preferences.

Solution

Conducted a comprehensive stakeholder assessment and delivered recommendations for programming topics and approaches related to change leadership, experiential learning, relationship building, team building and collaboration — areas of interest to Generations X, Y and Z.
1
Talent Management, Strategic Alignment, Leadership Development
2
Organization Assessment, Capacity Building, Organization Effectiveness, Project Management